Frequently Asked Questions
What is your refund policy?
We have recently added a limited supply of T-shirts for sale. At this time, we will exchange T-shirts if you need a different size (while supplies last), but we cannot refund your purchase. As we develop this function a bit more, we aim to provide more possibilities. Thanks for your understanding. And we hope you love them as much as we do!
What size should I order?
The T-shirts are generously sized. We recommend ordering down one from your normal size.
How do I track my package once it’s been shipped?
We’ll send you a Shipment Confirmation email with a tracking number as soon as your order has shipped.
I’m having trouble with my tracking info.
Apologies! Sometimes the carrier takes 1-2 business days to register your shipment status. Please reach out to us at firstname.lastname@example.org and we’ll give you the inside scoop 😉
Can I cancel or make changes to my order?
Because we process orders within 1-2 business days, we are unable to cancel or make any changes to orders once they have been shipped.
How do I stay up to date?
Join our email list to see what we’re up to or check us out on Instagram & FB.
My question wasn’t answered above. How do I reach customer service?
Email us at email@example.com and we’ll be in touch ASAP to assist you 😊